Privacy Notice

1. Who we are

The Sales Gym Limited is a UK-based sales performance and capability development consultancy.

We respect your privacy and are committed to handling personal information responsibly and in accordance with applicable UK data protection law.

For enquiries about this notice or your personal information, contact:

Email: insights@the-sales-gym.com Business address: 6 Waterside Crescent, Castleford, WF10 1FT, United Kingdom

Registered company number: 15980067

The Sales Gym Limited is the data controller for personal information collected through our direct business communications.

2. Information we collect

When you contact us or engage with our services, we may collect your name, business email address, telephone number, organisation, job title and information you choose to share about your enquiry or business requirements.

Where we deliver consultancy, training or coaching services, we may also process relevant professional information needed to administer and deliver those services.

We may receive business contact details through professional introductions, referrals and publicly available professional sources.

3. Contacting us through the website

Our website provides an email enquiry facility that opens your own email application with a message addressed to The Sales Gym Limited.

The website does not itself submit or store the contents of your enquiry.

When you send the email, your message is processed through your email provider and our business email system. We may retain the correspondence to respond to your enquiry, manage our professional relationship and maintain appropriate business records.

4. How and why we use personal information

We use personal information to respond to enquiries, discuss and deliver our services, maintain client and professional relationships, administer programmes and meet applicable legal obligations.

Our lawful bases under UK data protection law include:

• Legitimate interests: Responding to business enquiries, maintaining professional relationships and operating our consultancy business.
• Contract: Taking steps towards entering into a contract or fulfilling contractual obligations where the individual is a party to that contract.
• Legal obligation: Complying with applicable legal and regulatory requirements.
• Consent: Where consent is required for a particular activity.

We do not sell personal information or automatically subscribe website enquirers to marketing mailing lists. Any direct marketing communications will comply with applicable legal requirements.

5. Sharing information

We may share relevant personal information with trusted service providers, professional advisers and authorised delivery partners where necessary for legitimate business purposes.

The Sales Gym Limited is affiliated with Gyroscope International. Where a client programme involves international facilitators or delivery partners, relevant information may be shared as appropriate for that engagement.

We use reasonable safeguards when sharing information and do not disclose it to unrelated organisations for their independent marketing purposes without an appropriate legal basis.

6. International data transfers

Some of our technology providers and delivery partners may operate outside the United Kingdom.

Where personal information is transferred internationally, we take steps to ensure appropriate protections are in place in accordance with applicable data protection law.

Further information about relevant transfers and safeguards is available on request.

7. Website cookies and embedded videos

Our website does not currently use Google Analytics, advertising pixels or other visitor analytics tools.

Videos on our website are hosted by Vimeo. The Vimeo player is not loaded when you first open a page containing a video. It loads only when you choose to play the video.

When you play a video, Vimeo may receive information about your interaction and may use cookies or similar technologies. The player is configured with Vimeo's Do Not Track setting to limit tracking.

You can find further information in Vimeo's Privacy Policy.

Our website hosting provider may also process technical information necessary to deliver and secure the website.

8. How long we retain information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including managing business relationships, delivering services and meeting legal obligations.

Retention periods vary according to the type of information and the reason for keeping it. Information that is no longer required will be securely deleted or anonymised as appropriate.

9. Your rights

Under UK data protection law, you may have the right to access your personal information, request correction or deletion, restrict certain processing, object to processing and request data portability where applicable.

Where processing is based on consent, you may withdraw that consent.

You have the right to object to processing of your personal information for direct marketing at any time.

To exercise your rights, please contact insights@the-sales-gym.com.

10. Security

We take reasonable organisational and technical measures to protect personal information against unauthorised access, loss, misuse or disclosure.

11. External websites

Our website contains links to external websites, including Gyroscope International, Vimeo and Amazon. These organisations have their own privacy practices and policies.

12. Complaints

If you have concerns about how we handle your personal information, please contact us so that we can investigate.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent data protection regulator.

Website: ico.org.uk

13. Changes to this notice

We may update this notice as our services, website technologies or legal obligations change. The latest version will be published on this website.